Merry Christmas & Happy New Year to all our customers!
We are on reduced staff due to the holidays, but will still despatch orders with some delay.
Unlike some of our competitors you don't have to wait 7-14 days for your orders, as we are the manufacturers
How much does delivery cost?
All UK mainland
orders are delivered FREE of charge.
Surcharges will apply to the following post codes: IV, KA27, KA28, KW, PA20, PA34 to PA88, PH19 to PH50, TR21 to TR25, BT, JE, GY, ZE, HS, IM and PO30 to PO41.
How long will it take?
We aim to cut your foam and dispatch your order within the next working day of receipt. Your order should arrive the following day.
Large items over 1.5 metres in length may require an additional working day. For urgent requirements please call us.
Who will deliver my goods?
Your order will be shipped using nationally recognised couriers. The courier will require a signature on delivery.
Can I have items delivered to a different address than that associated with my credit card?
Yes, to make life easier, especially if you are working, we can deliver to an address other than that of the cardholder.
Just enter the address on the order page.
Can I order goods from outside the UK?
Please call us first to arrange it.
If you have any queries regarding your order or have experienced any delays please contact our sales and support line by email
or telephone freephone 0800-0439990
The following is a summary of our returns policy, please also read our full terms & conditions
Please use our returns form
to return any items.
will gladly replace any incorrectly supplied foam. However, in the case of our memory products,
by law in UK we have to sell NEW PRODUCTS ONLY. For this reason and hygienic concerns we cannot accept any returns.
is happy to provide all its customers with new products only.
Note: we are unable to exchange or refund foam cut to order and items that are not damaged, defective or incorrect.
Like a new car, foam has a "new foam" fragrance. This fragrance can take from six to nine weeks to dissipate.
Various types of foams have different fragrances and their intensity varies also.
Variances in colour are intrinsic to foam production and do not affect the quality of the product.
The EU Distance Selling Directive forms a part of UK law, courtesy of the Consumer Protection (Distance Selling) Regulations 2000.
Our customers acknowledge and accept that our products and services are of a 'customised' nature and as such the regulations do not apply. All return postage is the responsibility of the customer. Postage is not refundable.
To safeguard you against identity theft and fraud, eFoam may request additional information when you make your first order.